90 Day Guarantee

Leading Wholesale Supplier of Fashion Jewelry since 1986

90 Day Guarantee

90 DAY EXCHANGE GUARANTEE

 

Because we want all customers to have the best merchandise selection for their store we happily accept back unsold styles for  merchandise credit. We encourage you to keep  everything for a full 90 days but if certain styles remain unsold at 90 days we allow another 30 days to contact us for a return authorization number (RA#) for merchandise credit to your 'ZAD account. As our products are fashion forward we ask you to note the following stipulations:

  • Returned items must be individually packaged and in saleable condition.
  • All returns must be accompanied by an RA#.
  • We must be contacted regarding defective merchandise within 7 days of receipt.
  • A `ZAD credit memo is required for invoice payment deductions.
  • Returns after 120 days subject to 15% restocking fee.
  • We cannot accept returns on special order or sale merchandise.
  • Absolutely no returns after 9 months.

By working together, we will make sure you only have the styles that ensure your complete satisfaction.